App Support

Need help with your Dozo POS or Kiosk terminals? Our team is here to assist you.

Technical Support

Device pairing issues, terminal setup, or application bugs.

Subscription management, invoice requests, and organization limits.

How do I pair a new iPad to my Restaurant?: Log into your Admin Dashboard on your laptop, navigate to Terminals, create a new terminal, and scan the QR code using your iPad's Dozo camera.
My Kiosk is disconnected from the network.: Ensure your Kiosk tablet and your POS tablet are on the exact same local Wi-Fi network. Offline mode only caches data locally until the internet returns, but local IP syncing needs a shared network.
How do I delete my account data?: Email [email protected] from your account email and we’ll delete your organization and its associated data.